The tutoring business Essay Example | Topics and Well Written Essays - 500 words

The tutoring business - Essay Example Customers can be reached through different forms of communication. Through networking, the customers can be reached by email, cell or telephone as well as social network sites such as face book and WhatsApp. These forms of communication are fast, secure and efficient. Video conferencing can also be used to conduct business. For instance, skype is a method of communication that enables two people to communicate face to face through the use of video system though they may be located in different places. The other effective method of reaching customers is the use of cell phones. Voice calls can be made or text messages can also be used to link people from different areas. This helps the tutors and the students to exchange vital information. Direct interaction between the tutors and their students can also help these two groups to link with each other. Through face to face communication, the tutors and the students can know each other better quite easily. In order to provide customer ser vice, there are different styles that can be used. The most important thing that we are going to take into consideration is to listen to all their concerns. Effective listening to the customers is a very important component of conducting business. When we listen to the customers, we will be in a position to understand their needs. The other step that we will take in order to provide quality feedback is to provide them with feedback so that they may get to know their progress in learning other languages.